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Work at ICLT
ICLT Hiring Principles. Two things:
1. Excellent knowledge of written and oral English
2. Superb communication skills.
We train and support our team rigorously, ensuring that eventually they have access to global
training tools, while encouraging creative independence each team member can bring to the
table
With this, we have people from all walks of life teaching at our team: you might not have a
degree in English, or be Cambridge certified, but if you are curious, passionate and possess
stellar communication skills — you’re our kind! So what if you’re a biologist who has a knack for
languages, or a dance teacher whose English skills have been honed through study abroad or
watching “Friends” a gazillion times. If you can speak English fluently — we don’t care how you
got there.
- Applications without cover letter, subject, or proper email get less recognition: we expect you, irrespective of the position you’re applying for, to be aware of basic work ethics.
- Do not apply with a copy pasted letter. Or copy pasted anything: we expect you to be
creative enough with your own words - If you’ve mentioned that you’re detail-oriented, but your CV has spelling errors, or worse, is not properly type set, we might pass.
- If you’ve bothered to learn about us, and what we’re looking for, and reflect that in your CV and/or Cover letter, we’re likely to reach back out to you
ICLT Application Process
Our hiring team will reach out to qualified applicants via email or telephone if they are invited to
move forward in the interview process. Most open positions follow the process below, however
for certain positions you may be asked to complete tasks or carry out demo-lessons before the
final interview.
- Application
- In Person Interview 1
- In Person Interview 2
- Probation & Training
- Final Interview
Internship Opportunity
Join ICLT team of interns and take advantage of FREE General English lessons~
CVs are welcome at [email protected]
Front Office Executive
ICLT is seeking a highly-motivated and qualified Front Office Executive. The incumbent will be expected to provide front office support along with maintaining the Company’s administrative operations and finances.
Required Qualifications
- Excellent customer care skills
- Computer literacy and quick learning skills
- Ability to organize, multitask, prioritize and work under pressure
- Advanced knowledge of English language
- Collaborative work style
- Young, energetic and motivated personality
Job Responsibilities
Front Office Support
- Provide high-level customer service
- Handle the flow of customers and follow up with the services rendered
- Act in accordance with the rules and policies set in the Company
- Contribute to team effort by accomplishing related results as needed
Data Processing and Management
- Provide administrative support across the Organization
- Maintain continuity among work teams by documenting and communicating actions;
- Draft/check/store various documents required by the management: customer accounts, groups tracking, feedback forms, questionnaires, etc.
Finance and Other Duties:
- Look after the finances of the organization: receive payments, run cash flow and form
the monthly income statement for the company - Work closely with the academic staff across the school
- Maintain a tidy and organized work area
- Complete other tasks as assigned by the General Manager of the school
Interested candidates should send their resumes to [email protected] by indicating “Application for Front Office Executive” in the subject line.